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Privacy Policy for ConstructQuality

Introduction

  • ConstructQuality ("we", "us", or "our") is committed to protecting your privacy and ensuring your personal data is handled responsibly. This privacy policy explains how we collect, use, store, and protect personal data in compliance with the EU General Data Protection Regulation (GDPR) and South Africa’s Protection of Personal Information Act (POPIA).

    By using our services or visiting our website, you agree to the terms of this policy.

Who We Are

  • ConstructQuality is a construction quality consulting business serving clients in Belgium and South Africa, offering digital and remote services to small contractors and subcontractors.

  • What Personal Data We Collect

  • We may collect the following personal data:


    Name and surname

    Email address

    Company name

    Phone number

    Project-related information

    Billing and invoicing data (if applicable)

    Any information you voluntarily provide via contact forms or email

    We do not collect sensitive personal data unless you provide it explicitly and voluntarily.

  • How We Collect Your Data

  • We collect personal data through:


    Our website contact form
    Direct emails or phone contact
    Consultations or service agreements
    Analytics tools (e.g., basic usage statistics via cookies)

  • Why We Collect Your Data

  • We use your personal data for the following purposes:

    To respond to inquiries and provide services
    To manage client relationships
    To send invoices and collect payments
    To provide updates or follow-up communications
    To improve our services and website (analytics)
    To comply with legal and contractual obligations

  • Legal Bases for Processing (GDPR)

  • Under the GDPR, we process your data based on:

    Consent – when you contact us or subscribe to content
    Contractual necessity – to deliver the services you request
    Legal obligation – for tax or recordkeeping purposes
    Legitimate interest – to improve services or protect our business

  • Your Rights (GDPR & POPIA)

  • You have the right to:

    Access your data
    Correct or update your data
    Request deletion ("right to be forgotten")
    Object to processing
    Withdraw consent at any time
    Lodge a complaint with your national data protection authority


    To exercise your rights, contact us at: info@constructquality.com

  • Data Retention

  • We retain personal data only as long as necessary for the purpose collected, or as required by law (e.g., accounting obligations). Typically, this is 5 years for client data.

  • Data Sharing & Transfers

  • We do not sell or rent personal data to third parties.

    We may share data with:

    Accounting or invoicing software providers
    Website or hosting services
    Legal or regulatory bodies if required by law


    Data may be transferred between Belgium and South Africa for service delivery. We take reasonable steps to ensure these transfers comply with applicable data protection laws.

  • Data Security

  • We use appropriate technical and organizational measures to secure your data, including:


    Password-protected systems
    SSL encryption for website forms
    Access controls for internal files


    However, no system is 100% secure, and we cannot guarantee absolute protection.

  • Cookies

  • Our website uses essential cookies for basic functionality and may use third-party tools for anonymous analytics. You can manage or block cookies via your browser settings.

  • Children’s Privacy

  • Our services are not intended for minors under 16. We do not knowingly collect data from children.

  • Changes to This Policy

  • We may update this policy from time to time. The latest version will always be available on our website.

  • Contact Us

  • If you have questions about this policy or your data:

    ConstructQuality
    Email: info@constructquality.com
    Website: https://constructquality.com

ConstructQuality

17 Impestraat, Erondegem, Belgium, 9420

Tel: (047) 688-3507
info@constructquality.com

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